Privacy Policy
Effective date: 18 October 2026 · Version 1.0
This policy explains how AUTOLINK collects, uses, stores, shares and protects information when people visit, register for and use the platform, and how users can manage their information.
1. Scope
This policy covers the AUTOLINK website, merchant and supplier workspaces, and other AUTOLINK services that link to it. Independently operated third-party services have their own privacy policies.
2. Operator and contact details
The platform is operated by ZING HEI INTERNATIONAL TRADING LIMITED. Its business address shown on the Hong Kong Business Registration Certificate is FLAT/RM 917A BLK A 9/F NEW MANDARIN PLAZA NO 14 SCIENCE MUSEUM RD TSIM SHA TSUI HONG KONG. Its registered office address, as supplied by the company, is UNIT 917A, 9/F., TOWER A, NEW MANDARIN PLAZA, NO.14 SCIENCE MUSEUM ROAD, TSIMSHATSUI, KOWLOON, HONG KONG. Privacy questions and data-rights requests may be submitted through the AUTOLINK support form.
3. Information we may collect
Depending on the features a user actually uses, we may collect account identifiers, name, email, phone number, language and region; business and supplier details; vehicle listings and enquiry information; security and device logs; local-storage preferences; and the basic identifiers supplied after a user authorizes a third-party login. We do not collect every category from every visitor.
4. Google sign-in
When a user chooses Google sign-in, Google may provide an account identifier, verified email address and display name so AUTOLINK can create or recognize an account and secure the login. AUTOLINK does not receive the Google password or read Gmail, Google Drive or contacts through this sign-in.
5. How we use information
We use information to provide and secure accounts; display business and vehicle information users submit; support enquiries and business introductions when those features are available; respond to support requests; prevent abuse; improve the service; and meet applicable legal obligations.
6. Legal basis and consent
Where applicable law requires a legal basis, processing may be necessary to provide the service, meet a legal obligation, protect legitimate interests or follow the user's consent. Consent may be withdrawn where the law permits, without changing the lawfulness of earlier processing.
7. Sharing and disclosure
We may share information that users deliberately submit to other marketplace participants, with service providers needed to operate the platform, or when legally required. We may also disclose information to protect rights and safety or as part of a lawful corporate transaction. AUTOLINK does not operate primarily by selling personal information.
8. International transfers
AUTOLINK serves users in different countries, so information may be processed outside a user's country. We will apply safeguards required by the laws that apply to the transfer.
9. Retention
We keep account information while it is needed to provide an active account. Transaction, tax, security, audit and dispute records are retained only for as long as needed for the stated purpose or an applicable legal obligation, and we review that need periodically. When no valid reason for retention remains, we delete or anonymize the personal data. A user may request access or erasure through the customer service email or support form; we will explain any categories that cannot yet be removed and why. Data in backups is access restricted and removed through the backup rotation process.
10. Security
We use reasonable access controls, encrypted connections and other technical and organizational measures to reduce unauthorized access, loss and misuse. No online system can be guaranteed to be risk-free.
11. Your rights
Depending on applicable law, users may request access, correction, deletion, a copy of their information, withdrawal of consent, restriction or objection. Some records may be retained where law, security or an unresolved dispute requires it. Send requests to chemerimy@gmail.com or through the support form.
12. Children
AUTOLINK is intended for adults and businesses with legal capacity, not children. Information submitted by a minor without required authorization will be handled under applicable law.
13. Third-party services
The platform may use Google sign-in and other separately operated services. Those providers process information under their own terms and policies. A provider will be listed here when it is actually enabled.
14. Changes to this policy
We may update this policy when the business, service, technology or law changes. Material changes will be communicated reasonably; the effective date shown on the page identifies the current version.
15. Contact
Operator: ZING HEI INTERNATIONAL TRADING LIMITED. Business address shown on the Hong Kong Business Registration Certificate: FLAT/RM 917A BLK A 9/F NEW MANDARIN PLAZA NO 14 SCIENCE MUSEUM RD TSIM SHA TSUI HONG KONG. Registered office address supplied by the company: UNIT 917A, 9/F., TOWER A, NEW MANDARIN PLAZA, NO.14 SCIENCE MUSEUM ROAD, TSIMSHATSUI, KOWLOON, HONG KONG. Privacy and support requests: AUTOLINK support form. Customer service: chemerimy@gmail.com; phone: +852 3460 5868. Company registration number: 80964737; Business Registration Certificate number: 80964737-000-08-26-2.